Skip to main content
All CollectionsAlsoAsked user guides
Do search credits carry over or reset every month?
Do search credits carry over or reset every month?

Monthly search credits do not carry over, each account has a monthly allowance. PAYG credits will carry over and not expire.

Mark Williams-Cook avatar
Written by Mark Williams-Cook
Updated this week

Your remaining search credits, along with the time they are valid for are shown in the top bar of the site at all times:
โ€‹

Screenshot showing remaining search credits

Search credits do not carry over month to month, it is a monthly allowance based on which account you have:

Free accounts: 3 searches per day

Basic accounts: 100 searches per month

Lite accounts: 300 searches per month

Pro accounts: 1,000 searches per month

Enterprise: Custom

Why do search credits not carry over?

When a customer pays for a month of search credits, our systems automatically scale to mean we can meet the demand, which incurs extra costs.

If credits did not expire and carried over, we would be in the position whereby we are paying for large amounts for unused infrastructure. This would mean either we could not run AlsoAsked, or prices would need to increase to cover unused infrastructure.

Based on the feedback we received during our 1-year alpha/beta period, we opted for lower monthly charges along with a refreshed monthly allowance of search credits.

Don't forget, you can stop and start your account monthly, as and when you need it!

What about Pay As You Go (PAYG) credits?

Additionally purchased Pay As You Go credits do not expire, and will carry over every month as long as you have an active account.

Did this answer your question?