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Why did my free credits not reset?
Why did my free credits not reset?

Free credits only reset for non-logged in guest users

Mark Williams-Cook avatar
Written by Mark Williams-Cook
Updated over a week ago

AlsoAsked provides approximately 1,000,000 free searches per month for free to guest (non-logged in) users.

If you create an account, you will get an initial free 3 searches, but this will not be reset. Account creation exists for active and paused paid users.

The reasoning behind this is that we unfortunately had an issue with some individuals abusing the system and creating multiple accounts to exploit free searches.

If you wish to use free searches, you can simply logout of your account.

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